Terms and conditions

• Please make your payment upon arrival by cash

in Hungarian Forint (HUF) or EURO

• All pre-booking and security deposit payments are non-refundable
• Our cancellation policy: Please notify us 72h ( 3 days ) before the date or charges will be applied for the total price of your reservation
• Check in time is flexible however your room will be ready by 2PM

• Check out time is before 11AM

• In case of late departure please contact to the reception by 11 AM at check out time

• On the day of your departure you are welcome to use the common facilities in the house and store your luggage for free of charge in our common room UNTIL 5 PM at your own responsibility. If you wish to stay and store your luggage please deposit your ID at the reception at 11 am as you check out until you leave

         • If you wish to stay after 8PM the full price of the daily accommodation will be applied

• Luggage can be stored for a price of 1000 Huf / piece / day ( after your departure day )
• Our reception is open 24h for your service so please let us know if there is anything we can do for you
• Please make sure you keep your belongings safe as the hostel is NOT RESPONSIBLE for any lost personal items, we have lockers to use in the rooms/ lock hire available and we also have safety deposit facility at our reception
• Breakfast not included, free tea and coffee available 24h
• We are a NON SMOKING house

• There is a smoking area in our back garden 5 m from the building

• The guest is obliged to pay for any damage caused

• All taxes are included
 in our regular prices
• For bookings of groups larger than 6 people & long term or family stays please email us about your request to shanteehouse@gmail.com

Thank you for following our terms and wish you a nice stay !